Welcome to Geeklog Tuesday, October 17 2017 @ 11:12 am EDT


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::Ben

Forum User
Full Member
Registered: 14/01/2005
Posts: 1569
Location:la rochelle, France
A user on a geeklog site get 2 accounts (1 geeklog and 1 facebook) with the same email and he is telling me he can not log anymore with his old login.
If this user ask for a new password for this email address what do you think the system will do?

Ben
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Status: offline

Dirk

Site Admin
Admin
Registered: 12/01/2002
Posts: 13073
Location:Stuttgart, Germany
You can't request a new password for a remotely authenticated user account (such as a Facebook account) and Geeklog takes this into account.

When you enter your email address, it looks for a matching account that is not a remote user account, so it should find his "real" username and account. Or simply request for the proper account (if he still knows it), then it'll ignore the remote account as well.

In other words: It should work as expected.

bye, Dirk

Status: offline

::Ben

Forum User
Full Member
Registered: 14/01/2005
Posts: 1569
Location:la rochelle, France
Yes, I don't know why this user could not log-in. Anyway, he requested a new password for his first account, changed the password and then he could log-in.

Thanks,

Ben
I'm available to customise your themes or plugins for your Geeklog CMS

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