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users don't receive emails


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jekwumoore

Forum User
Junior
Registered: 09/16/10
Posts: 26
I am still testing my site before it goes public, i just noticed that after a user has registered and a message is displayed that the person should check his/her email for the password. but no password gets delivered to the mail. whats wrong? I checked both inbox and junk folder with yahoo and gmail accounts no emails gets delivered.
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Dirk

Site Admin
Admin
Registered: 01/12/02
Posts: 13073
Location:Stuttgart, Germany
See if this helps: Emails don't arrive

bye, Dirk
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jekwumoore

Forum User
Junior
Registered: 09/16/10
Posts: 26
I am still unable to send emails , I contacted my webhosting company and they told me their mail is working fine.

Is there a particular file I could check for permissions? any file relating to email function for geeklog script?

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Laugh

Site Admin
Admin
Registered: 09/27/05
Posts: 1468
Location:Canada
If your mail server is the same one as your web server (localhost) change the "Mail Settings[backend] " config value to "mail" and give it a shot. Leave all other setting with their default values.

Alternately have you tested that you can send and receive mail through your mail account with Outlook or some other email program?

If so and it works then in the Geeklog settings make sure these settings are filled out:

Mail Settings[backend]: smtp
Mail Settings[host]: usually something like smtp.yourdomain.com
Mail Settings[port]:25
Mail Settings[auth]:0

If authorization is required on your mail server to send mail then update these config values

Mail Settings[auth]:1
Mail Settings[username]: usually your site E-Mail address
Mail Settings[password]: your password

One of the Geeklog Core Developers.
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jekwumoore

Forum User
Junior
Registered: 09/16/10
Posts: 26
Still no solution, I think is has to do with the geeklog"s compatibility with my webhost provider,

Please Dirk or Laugh can you help out? if you can pm me so I can give you details of my website to check for yourself and see if you can fix it.

I tried other php script on this same webhost server and it worked well and I tried geek on another service provider and it worked well

It has nothing to do with junk or spam folder, I have tried over and over again and nothing comes in,

Thanks
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Status: offline

Laugh

Site Admin
Admin
Registered: 09/27/05
Posts: 1468
Location:Canada
Quote by: jekwumoore

I am still unable to send emails , I contacted my webhosting company and they told me their mail is working fine.

Is there a particular file I could check for permissions? any file relating to email function for geeklog script?



It wouldn't be a permissions issue. BTW do you get an error message when you send an email to a user through their profile page or does it say it was sent successfully and you just do not receive anything at the other end?
One of the Geeklog Core Developers.
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jekwumoore

Forum User
Junior
Registered: 09/16/10
Posts: 26
I never get an error message. It displays message successfully sent but nothing gets delivered to the mail.
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Status: offline

Laugh

Site Admin
Admin
Registered: 09/27/05
Posts: 1468
Location:Canada
If your host says php mail should work, to test php mail you could create a staticpage and allow it to "execute PHP"


Text Formatted Code

$message = "This is a test mail message";
$to = "email@yourdomain.com";
$subject = "Testing Email ";
$from = "From: email@yourdomain.com";
if (mail($to, $subject, $message, $from)) {
 echo "Mail sent!";
} else {
echo "Mail problem!";
}
 


Then visit the page on your site to send the email.
One of the Geeklog Core Developers.
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Status: offline

jekwumoore

Forum User
Junior
Registered: 09/16/10
Posts: 26
I think I lost patient, I deleted every stuff though I have a geeksite running on another server, thanks for your reponse
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