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upgrade/blank page issue
Status: offline
bobotron
Forum User
Newbie
Registered: 05/02/02
Posts: 8
I have a geeklog installation that was installed via Fantastico. (I know, not the best situation, but ...) Noticing that it was a bit out of date, I had Fantastico perform an upgrade. Everything seemed to go smoothly from that side of things, but when I tried to visit the site I found that it has problems.
I received a blank page upon visiting the site. I've already followed the error reporting instructions in the Blank Page suggestions and no luck.
I did purge my cookies and found that the page displayed fine for a non-logged in visitor. Tried to log in, blank page.
Purged again and visited, but this time created a new user. Got the password, logged in, and everything displayed fine for a new user.
So, non-logged in visitors and post-upgrade visitors are fine, but pre-upgrade existing users receive blank pages.
I checked the Apache error logs and did find that each time I get a blank page, the error log registers a "File does not exist error" for a 404.shtml that does not exist.
So it looks like Geeklog is trying to give logged-in users a page that it knows doesn't exist, sending them to a specified error page.
Any ideas?
Thanks,
-bob
I received a blank page upon visiting the site. I've already followed the error reporting instructions in the Blank Page suggestions and no luck.
I did purge my cookies and found that the page displayed fine for a non-logged in visitor. Tried to log in, blank page.
Purged again and visited, but this time created a new user. Got the password, logged in, and everything displayed fine for a new user.
So, non-logged in visitors and post-upgrade visitors are fine, but pre-upgrade existing users receive blank pages.
I checked the Apache error logs and did find that each time I get a blank page, the error log registers a "File does not exist error" for a 404.shtml that does not exist.
So it looks like Geeklog is trying to give logged-in users a page that it knows doesn't exist, sending them to a specified error page.
Any ideas?
Thanks,
-bob
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Status: offline
Dirk
Site Admin
Admin
Registered: 01/12/02
Posts: 13073
Location:Stuttgart, Germany
What happens when you try to call up a page that you know doesn't exist? Does it also give you a blank page and refers to that 404.shtml in the error_log?
Geeklog comes with its own 404 page, 404.php. Try to set your Apache up to use that page:
(assuming your site is in the root of your domain). That page should at least tell you which file it couldn't find.
bye, Dirk
Geeklog comes with its own 404 page, 404.php. Try to set your Apache up to use that page:
Text Formatted Code
ErrorDocument 404 /404.php(assuming your site is in the root of your domain). That page should at least tell you which file it couldn't find.
bye, Dirk
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Status: offline
bobotron
Forum User
Newbie
Registered: 05/02/02
Posts: 8
Calling a page that doesn't exist doesn't serve up a page at all. I get the standard IE "The page cannot be found ..." not a blank page.
BUT!
I did some more messing around. Found out that a few pre-upgrade users were able to log in. As these users were not admins, I decided to try disabling the admin block through phpMyAdmin.
And I was able to log in.
So I guess the upgrade ran into trouble with something that I had installed. Possibly Bad Behavior. Or Chatterblock. Not sure. I know they're not Geeklog-brand, but does anybody have hints on removing these -- without the use of the admin block?
BUT!
I did some more messing around. Found out that a few pre-upgrade users were able to log in. As these users were not admins, I decided to try disabling the admin block through phpMyAdmin.
And I was able to log in.
So I guess the upgrade ran into trouble with something that I had installed. Possibly Bad Behavior. Or Chatterblock. Not sure. I know they're not Geeklog-brand, but does anybody have hints on removing these -- without the use of the admin block?
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