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MySQL access Denied


Status: offline

zyx

Forum User
Junior
Registered: 10/06/06
Posts: 25
Now, wait a minute, before you Read the FAQ Here, I have already read it. I have checked all the database information (name, host, user, password) and they are all correct. My hosting company allows me to set up a database, but they are being idiots and (seemingly) are trying to avoid doing anything constructive to help me. In the FAQ, it says if you run your own MySQL server, you may need to grant full access to the user. Even though it is maintained by the company, I have asked my hosting company how to do this (and if they could even do that for me) and I have not heard back from them yet. Is there anything more that I can do besides kiill time waiting for them??
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Status: offline

zyx

Forum User
Junior
Registered: 10/06/06
Posts: 25
yah, hosting company will not grant me administrative access to teh MySQL server. So does this mean I need to make another one to run geeklog? If so, how would I go about doing that?
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Dirk

Site Admin
Admin
Registered: 12/01/02
Posts: 13073
Location:Stuttgart, Germany
If you're 100% sure that your DB login credentials are correct, then the DB user is not set up correctly. And that's something only the DB root user can fix which, I would guess, only your hosting service has access to.

If all that is the case then that wouldn't exactly give a good impression of their competence, IMHO.

If you have a database elsewhere, you can easily use that by simply entering all the information in config.php. However, if you're not familiar with setting up a MySQL server, I would advise against running your own (for security reasons and for your own sake).

Unless there was some misunderstanding in the communication with your hosting service, it sounds like you would be better off with another hoster ...

bye, Dirk
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Status: offline

zyx

Forum User
Junior
Registered: 10/06/06
Posts: 25
Thanks Dirk
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